Podcast episode 129
The lobby is not your living room
Every new office tower now has a lobby that is, according to the brochure, “a living room for the city.”1 I have been in a lot of living rooms. None of them had a security desk.
A welcoming threshold where the city meets the workplace, designed to invite lingering, conversation, and spontaneous encounters.
The tell is the furniture. A real living room has a chair someone has been sitting in for years. A lobby living room has this instead:2
- Six identical chairs, each placed to look casual and none comfortable enough to risk staying in.
- A coffee table with three books nobody has opened.
- One plant, watered on a schedule by a contractor.
Then there is the ceiling. Somewhere between forty and sixty feet up, depending on how much the developer wanted to impress the bank, a very expensive light fixture hangs over nothing at all. You are meant to look up and feel something. What most people feel is that the heating bill is going to be unreal.
I do not think the architects are lying, exactly. I think they are being asked to describe a lobby as something other than a lobby, and the only vocabulary available is borrowed from homes. So the reception desk becomes a “hearth,” the revolving door becomes an “arrival experience,” and the bench nobody sits on becomes a “moment of pause.”
My modest proposal: call it a lobby. Put in one chair that is actually good. Let the rest be a hallway, which is a perfectly fine thing for a building to have, and which has never once been accused of pretending to be a house.
That would not make for a very good brochure. It might, however, make for a building people are glad to walk through on a Monday.